by Heather Stratford | Jun 8, 2021 | Microlearning
Q: My recollection of the seat belt campaign is that the messaging was more stick than carrot — click it or ticket! What role should compliance/enforcement play in organizational training? It’s the behavior I want changed, not the feelings of engagement. This is...
by Heather Stratford | Jun 1, 2021 | Microlearning
Q: Fitbit users are self-selected and are motivated and interested in improvement. What suggestion do you have to get people more motivated to learn as the first step? This is a great question — because you’re right — in terms of self-selection, the comparison...
by Heather Stratford | May 25, 2021 | Microlearning
Q: How can you validate how the gamification is working? To this point there is little data on gamification within the industry. I’d like to change that. We are actively working on a platform that includes both gamification but also robust reporting with...
by Heather Stratford | May 18, 2021 | Microlearning
Q: Employees often say that they’re tired of hearing about password security. How do you continue to train the rest of your company and still make it engaging? This is a good question. I hear this sentiment often. If our main focus is on only one message, and...
by Heather Stratford | May 11, 2021 | Microlearning
Q: Do you have any suggestions for educators catering to a diverse learning pool? Are you aware of any resources that deliver the same content in differing formats? (Audio, video, text, quiz game, etc.) Yes. Catering to a diverse learning pool is an issue that is not...
by Heather Stratford | May 4, 2021 | Microlearning
Q: As you noted, reinforcement (+ or -) plays a central role in learning. In the workplace, awareness messaging can be at odds with “implicit” messages of existing systems/workflows. Thoughts on how to incorporate reinforcement into process/system...