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WOW Wired or Wireless, INC.
Case Study

WOW Tel-Co is a telecommunications company that provides reliable internet, phone, and networking solutions designed to keep businesses and communities seamlessly connected.

Discover How Drip⁷ Helped Transform WoW

Introduction

WOW with employees across two states, needed to build a cybersecurity-first culture. With Drip⁷, they saw a 70% surge in threat reporting and a 100% increase in employees affirming they are part of the security team.

Problem

Solution

WOW launched Drip⁷ managed solution, tailored for ISPs, including:

  • Phishing detection simulations tied to real-world ISP support scenarios.
  • Privacy best practices for securing routers and financial data.
  • Social engineering awareness discussions that sparked office-wide engagement.

The Problem

Basic compliance checklists and awareness emails weren’t engaging employees, leaving gaps in phishing detection and social engineering awareness.

The Result

  • 70% more reported threats in the first quarter.
  • 85% completion rates, with employees joining after-hours challenges.
  • Cultural shift: leadership joined leaderboards, boosting buy-in across all teams.

WHY Drip⁷

Inclusive, adaptive modules for all skill levels.
Gamification turned passive training into active team wins.
ISP-specific templates made training hyper-relevant.
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