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Need more information or have additional questions?
Have questions about our products or services? Our comprehensive FAQ section provides answers to the most common inquiries.
How do I play Drip⁷?
The training platform is currently a web application that can be accessed on any Internet connected computer, phone or device. Training reminders can be set for daily or weekly and are received through app notifications, text messages, or email.
Can I get more questions?
Drip⁷ is not currently an on-demand learning system. The administrator of your training will assign the needed courses and cadence of your training. Our managed delivery schedule presents microlearnings every week to each user, but can be altered to provide more frequent or fewer questions based on the needs of the organization.
Can I submit a training scenario or question to be used on the platform?
Yes. We love hearing from Drip⁷ users and encourage anyone to submit an original training scenario or question. Once your content is reviewed we will contact you. Question submission can be done on the Drip⁷ website or sent to info@drip7.com.
What do I do if I notice a phish in my emails?
Phishing is one of the most common cyberattacks in general business. If you see something, say something. Don’t click on any attachments or links. There are multiple ways to report your phish: the Drip⁷ Outlook extension, your company’s IT team. Policies may vary based on each unique organization.
Can my employer track my location if I use this on my phone?
No. General usage of the platform is not location tracked.
How long will my training take?
The training length depends on your organization but is always divided into microlearning segments that can be done in just a few minutes. Training content is designed to be in 2-3 minutes segments.
Can my boss see if my answers are right or wrong?
The reporting is generally reviewed by the IT or security team in an organization. Some organization have the ability for managers to both view and encourage completion of training. It is more important to do the training than to worry as much about a wrong answer. But be focused on getting the best score you can. Points are awarded when learners engage and answer questions through the micro-learnings.
Is it easy to set up on my phone or computer?
Yes. It’s enabled for all devices, especially mobile devices. We recommend setting up a shortcut to make it even easier, or you can access the platform through email reminders that will come into your inbox.
Does it matter what time of day I log in?
Questions are deployed consistently based on your organization's preference and are designed to be adaptive to your workday - train when you have time.
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