Q&A with AI Part I: Measuring the Effectiveness of Cybersecurity Awareness Programs

Aug 11, 2023 | Cybersecurity

“The Q&A with an AI Series” was inspired while working with an AI on cybersecurity. The team at Drip7 wanted to know what AI “thought” about certain issues and the information it would gather if asked a more conversational question. What resulted, instead of being turned into an “article” that anyone would claim credit for creating, has inspired a version of “Ask Miss Manners” but with an AI about cybersecurity. We at Drip7 hope you enjoy the humor of asking technology about technology and getting feedback to help improve cybersecurity from the same tool that is making the job of cybercriminals easier. 

Drip7 Asked: How do you measure the effectiveness of Cybersecurity Awareness (CSA) programs?

AI Answered: Measuring the effectiveness of Cybersecurity Awareness training is difficult because it relies on measuring the absence of something. Good Cybersecurity Awareness training results keep cyber incidents from happening. However, it’s hard to know how many incidents were averted despite any that might have happened.

Drip7 Asked: Measuring the effectiveness of CSA can be tricky. What are some alternate ways to measure the effectiveness of Cybersecurity Awareness training?

AI Answered: You are correct that measuring the effectiveness of cybersecurity awareness training can be challenging since it is difficult to measure the absence of incidents. However, here are some alternative ways to measure the effectiveness of cybersecurity awareness training:

  1. Employee engagement: One way to measure the effectiveness of cybersecurity awareness training is by assessing employee engagement. This can be done through surveys or quizzes that test employees’ understanding of cybersecurity best practices.
  2. Phishing simulations: Conducting regular phishing simulations can be an effective way to measure the effectiveness of cybersecurity awareness training. This will help identify if employees are able to identify phishing attempts and take appropriate action.
  3. Incident response time: Another way to measure the effectiveness of cybersecurity awareness training is by monitoring incident response time. If employees have been trained effectively, they should be able to respond to incidents more quickly and effectively.
  4. Compliance with security policies: Regular compliance audits can help measure the effectiveness of cybersecurity awareness training by assessing how well employees are following established security policies and procedures.
  5. Reduction in incidents: While it may be difficult to measure the absence of incidents, it may be possible to measure a reduction in incidents after employees have completed cybersecurity awareness training. By tracking incident data before and after training, organizations may be able to identify trends and measure the effectiveness of the training.

These are just a few examples of alternative ways to measure the effectiveness of cybersecurity awareness training. It’s important to remember that measuring the effectiveness of any training program is an ongoing process and should be regularly evaluated and adjusted as needed.

Not bad, AI, not bad.

You can read all of the parts of this series here:

Q&A with AI Part I: Measuring the Effectiveness of Cybersecurity Awareness Programs
Q&A with AI Part II: The Time Cybersecurity Takes…
Q&A with AI Part III: The Trouble with Phishing…