Compliance Training: The Benefits of Gamifying and How to Do It Right

Sep 5, 2023 | Compliance Training, Gamification

Compliance training is an essential part of any organization’s operations. It helps employees understand the laws, regulations, and ethical standards they must comply with daily. However, compliance training is often perceived as dry and tedious, leading to low engagement and retention rates. One solution to this problem is gamification, which can make compliance training more enjoyable, memorable, and effective.

What is Gamification?

Gamification uses game design elements in non-game contexts, such as learning and training. It involves creating a game-like experience that motivates and engages learners while promoting the desired learning outcomes. For example, managers can gamify a compliance training program by adding points, badges, leaderboards, challenges, and rewards to the learning activities.

Two men work on computers in a coworking space and are going over the lastest round of corporate compliance training

Why Gamification Matters in Compliance Training

The benefits of gamifying compliance training are numerous. First, it increases engagement and motivation by tapping into people’s natural tendency to play and compete. Gamification creates a sense of challenge, achievement, and fun that can make learners more willing to participate in the training and invest time and effort in it. This, in turn, can lead to higher completion rates and better learning outcomes.

Second, gamification enhances learning retention and transfer by providing learners with immediate feedback and reinforcement. Using game mechanics such as points and badges, learners can see their progress and performance in real-time, boosting their confidence and competence. Gamification can also provide learners with opportunities to practice and apply their knowledge in different contexts and scenarios, which can improve their skills and confidence.

Third, gamification can foster a culture of compliance by making it more visible, accessible, and engaging. By making compliance training fun and relevant, employees are more likely to internalize the importance of following and applying rules and regulations in their daily work. Gamification can also create community and social learning, as employees can compare and collaborate, share best practices, and learn from each other’s experiences.

A small group of employees meet together.

How to Gamify Compliance Training Effectively 

So, how do you gamify corporate compliance training effectively? Here are some tips:

  1. Define your learning objectives: Before gamifying your compliance training, identify the desired learning outcomes and behaviors you want to promote. For example, do you want to increase knowledge retention, improve decision-making skills, or reduce errors and violations? Once you have a clear goal, you can design the game mechanics and activities that best align with your goal.
  2. Use relevant game mechanics: When designing the game elements, make sure they are meaningful and aligned with the compliance topic and the learners’ needs. For example, if you are teaching about data privacy, you can use puzzles and riddles to simulate the challenges of protecting sensitive information. If you are teaching about anti-corruption, you can use role-playing and decision-making scenarios to simulate the ethical dilemmas employees may face.
  3. Provide immediate feedback and rewards: To keep learners engaged and motivated, provide them with instant feedback and rewards. You can use points, badges, levels, and other game mechanics that signal progress and achievement. However, be careful not to over-reward or create a sense of entitlement, as this can undermine the intrinsic motivation of learning.
  4. Balance competition and collaboration: While competition can be a powerful motivator, it can also create a sense of stress and anxiety for some learners. Therefore, it is essential to balance competition with collaboration and social learning. Competition and social learning occur by allowing learners to work in teams, share their experiences and best practices, and collaborate on challenges and projects.

Gamifying compliance training is an effective way to increase employee engagement, retention, and compliance rates. By following the tips outlined above, you can create a game that is engaging, effective, and relevant to your employees’ needs. This will save you money and help you achieve better organizational compliance outcomes.

You can learn more about gamified training in the blog post The Transformative Power of Gamified Training in the Modern Workplace.

Also, Harvard Business Review recently published an article on gamification in the workplace, and we sent a press release about it.